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About Telecom Central
Keeping You Connected
Telecom Central are a telephone and communication services provider to businesses and organisations in Birmingham and across the Midlands.
We are a trusted and experienced telephone systems and communication partner providing cloud telephone systems, telephone support and maintenance, broadband connectivity and business mobiles.
Telecom Central have been installing and managing business telephone systems and communication solutions for over 15 years. We work with a broad client base of SMEs in manufacturing, engineering, logistics and construction industries as well as the education, medical and professional service sectors.
Telecom Central was born out of Helpdesk Communications which was established in 2009 by Dave Hamilton who started out by refurbishing redundant telecoms equipment and office handsets, which later developed into a large technology recycling program.
As the need for communication and connectivity has evolved, we became established as a dedicated telecoms and internet connectivity provider, partnering with clients to support them with their business communication requirements.
In recent years, we have built up a wealth of experience and an excellent reputation as specialists in working closely with manufacturers such as Avaya, BT, Gamma, LG, Panasonic, Samsung and Yealink of which our dedicated team of engineers regularly install, support and maintain, for a wide range of customers.
Why choose Telecom Central?
For all of your telecoms requirements
We provide you with a total solution for all of your telecoms requirements, installing and managing all of your systems and networks. You can rely on our team to provide you with the right system and support you may require at any time.
Our local and experienced telephone engineers based near Birmingham city centre and covering the wider Midlands region, enable us to respond quickly to address any problems you may have.
We do not outsource any of our services or installations; you will be only visited by one of our own fully accredited Telecoms engineers or one of our own in-house Data cabling team.
We support all types of legacy and Cloud VoIP telephone systems so if your system goes down or you require support, our engineers have the experience to help you, even if we didn’t provide the telephone system in the first instance or indeed, carry out the original installation for you, we can still help your business get back up and running.
Trusted Telecoms Partner
Constantly supporting you, with all of your telephone systems, installations and maintenance and any other ongoing support programs your business may require, internet connectivity, Data cabling, business mobiles and Sim only packages.
Local Telephone Engineers
Large responsive team of experienced Telephone Engineers based in Birmingham and also we have engineers located in every County around the Midlands.
Honest & Impartial Advice
As an independent telecoms company, we advise you on the best fit systems and equipment that meets your requirements and budget and we have lots to choose from, we are not restricted to one or two products.
2009
Approved Panasonic Dealer
In 2009, we became an approved Panasonic systems and technology dealer which allowed us to provide flexible and highly reliable business telephone systems to clients.
2011
Samsung Supplier
As technology evolved at a rapid pace, we were approved as a Samsung dealer increasing our offering to clients looking to upgrade their business telephone systems.
2012
Welcome 10th member of Staff
Due to the continued grow of the organisation, we appointed our 10th member of staff who completed an apprenticeship in (qualification. This milestone was a result of a significant increase in the amount engineering work and number of accounts we were servicing.
2012
Recycling partnership for over 8 Years
For over 8 years, we have worked closely with our recycling partner allowing us to responsibly dispose of and recycle the handsets and equipment we remove from client sites. Ensuring we are sustainable and environmentally friendly organisation.
2013
Acquired new premises
2013 saw the acquisition of new premises in Witton, Birmingham, to provide much needed storage facilities, testing areas and office space.
2015
Avaya approved supplier
By 2015, we were looking to extend the range of telephone systems we could offer to our clients. Becoming an Avaya partner was the right step to compliment the communication solutions we were offering at the time.
2016
Launch Mobile Offering
With the growth of mobile technology, we launched our Mobile Phone offering providing clients with contracts, handsets and bundles to compliment their existing telephone and communication systems.
2018
Offer Gamma Telephone Systems
We further extended the range of equipment and technology we supply to our clients in 2018 through our relationship with Gamma. We have the ability to offer clients a range of systems to suit their specific requirements.
2019
Introduce Office Wi-Fi
As we continue to grow and become a workplace communications partner to our clients, we introduced Office WiFi and broadband to our offering which compliments the shift to hosted telephone systems.
2020
Keeping you connected
During this challenging year for all businesses, where communication has never been so important, Telecom Central remains focused on keeping you connected.
2021
Recruitment drive & remote working solutions
We head into the year focused on remote working solutions for our clients to ensure they are as effective as possible during the Covid-19 pandemic. With our recent growth and recruitment drive we now have more telecoms engineers out on the road supporting clients businesses.
2022
Telco Switch
In 2022, we forged a powerful partnership with Telco Switch, leveraging their cutting-edge platform to revolutionize the telecom industry.
2023
New Data Network Cabling Team
In 2023, we proudly introduce our exceptional New Data Network Cabling Team, equipped with the latest expertise and technologies, ensuring seamless connectivity and unrivalled performance.
Our Blog
Latest News and Articles
Stay up to date by reading our latest news and blog post articles
Meet the Team – Jamie Todd, Telecoms Engineer
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Are you trying to find Telecoms GB Ltd?
In recent weeks, we have received several calls from businesses, schools and organisations looking to speak to Telecoms...
What will your business communications look like post-pandemic?
However, just because they have been able to do this doesn’t mean that all businesses have leapt at...
Real support by real people
We’ve built a team of great people who want to help SME’s get the most out of their telephone systems. To choose the right solution to meet their challenges and goals while realising a big financial return on investment.