Maintenance & Support

  • System Maintenance & Support

    Call Telecom Central Today On 0333 320 9920

Business Telephone System Maintenance & Support

Our Team support you in maintaining your Telephone System to ensure that you can communicate simply and effectively without disruption.

Professional maintenance and support mitigates the risk of down time, identifies potential technical faults and checks that equipment and devices are fit for purpose.

We provide adhoc maintenance and support or contracted support, providing you with the ability to rest assured that your telephone system is in full working order and can rely on our team to address faults that may arise.

You do not need to have a current maintenance contract in place for us to help you; we can provide one off repairs or site visits and no obligation advice.

Our aim is to get your business back up and running as fast as possible. We will provide support and advice on how to prevent similar problems occurring in the future.

Conducting regular audits and assessing your telephone system helps to identify potential problems, enabling us to prevent the problem happening in order to reduce the impact on you.

If you have an urgent breakdown, we can offer help over the phone or can attend your site within 24 hours.

Get a Quick Quote

Do you already have a phone system?:*

For Telephone System Maintenance, Help & Support

Call Telecom Central Today On 0333 320 9920.

FREE Quick ‘Fix’ Support

Just call us for FREE phone advice from our trained staff to quickly fix any small issues.

Call Out Engineer

Need urgent help onsite, today!? Call for our fully certified technician to visit.

Upgrade Your Old System

Upgrade to benefit from newer features and the latest technology.

New Phone Systems

Get a telephone system for your business, installed, configured and maintained.

Here are just some of the telephone systems we support…

What our customers say

“We have been going round in circles with BT, they have been most unhelpful! Your engineer (Jamie) popped in and sorted everything out in 20 minutes – Thank You!”

Dave Bradshaw Project Co-ordinator - Sandwell Advocacy

“Telecom Central helped me choose the right telephone system. The engineer was very professional and I’m extremely happy with the system and would highly recommend them.”

Stuart BevinsblueSOFA Marketing

“We were in a mess with no phones working, due to being let down by our previous supplier. These guys put themselves out and came in with a new system immediately. Very helpful and come highly recommended.”

Kelly GriffithsDirector - Trench Lock 24/7

For Telephone System Maintenance, Help & Support Call Telecom Central Today On 0333 320 9920.

Frequently Asked Questions on System Maintenance, Help & Support

Can I pay to have a maintenance agreement to protect my equipment?

We provide different levels of maintenance cover for you to choose from. This can either be paid on a monthly or annual basis.

Maintenance is recommended to all of our customers for their own peace of mind.

For example, if a piece of hardware was to fail, with maintenance cover it would be replaced FREE of charge to get your business back up and running as soon as possible.

Do you have any telephone engineers’ available to visit site and fix any issues I have?

We have a team of telephone system engineers that operate around the Midlands and surrounding areas.

We also have specialists in a variety of brands of system to allow us to provide the right support when needed.

If I require minor system changes, can this be done remotely?

In the modern world of telecommunications, remote support is becoming increasingly popular.

We have a team of support engineers that work from the office allowing us to make changes to systems remotely.

Remote support enables our team to resolve any issues and answer any questions quicker, allowing you to continue to operate effectively as possible without having to wait for an engineer to visit your site.

Real support by real people

We’ve built a team of great people who want to help SME’s get the most out of their telephone systems. To choose the right solution to meet their challenges and goals while realising a big financial return on investment.

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