VoIP stands for Voice over Internet Protocol, which literally means making a voice call over an Internet connection.
In short it means for you greater efficiency and productivity. Best of all, you can still use your actual phone handset, as well as your tablet or computer.
With technology moving so rapidly, you’ll probably already be familiar with the idea of using the internet to make phone calls. Apps such as WhatsApp, Facebook’s Facetime, Skype etc all use the ability to make calls via an internet connection.
So what are the actual benefits to you for using a VoIP system in your business?
- Cost – Calls are generally cheaper when using VoIP which alone is a great plus! Another nice feature is that long distance calls are also cheaper, so if you have partners in other countries or have to make a lot of international calls you be pleased to know the bills will come down.
- Portability – Traditional phone systems are usually physically wired up within your office making it a pain when you want to move things around. VoIP virtualises your number, meaning it’s available anywhere that you can connect to the internet.
- Scalability – VoIP uses virtual phone lines rather than physical wires meaning these are very scalable. You can easily add, move or change phone extensions and locations giving more flexibility
- Functionality – There are tons of features of VoIP and all of the traditional features you would expect from your phone are still available. Call on hold, call transferring, conference calling and auto-attendant phone menus etc. So you won’t lose anything moving over to a VoIP phone system.
For more information on moving to VoIP give our team a call on 0333 320 9920